Medlern -Healthcare online Learning Platform
Medlern is an EdTech platform that provides continuing education courses for doctors, nurses, and medical staff. During my time at Medlern, I focused on transforming the course discovery, onboarding, and dashboard experience to make learning more intuitive, engaging, and visually cohesive across the platform.
New York, NY
2001
Med-Tech
$139.1 million (2023)
1000+
Challenge
The website had a cluttered interface that made it difficult for learners to navigate and find key information. Users struggled with understanding course details and tracking their progress, which reduced engagement and motivation. The layout lacked hierarchy and consistency, especially on mobile screens, making the overall learning experience less intuitive and user-friendly.
Results
The redesigned platform introduced a clean and organized interface, making it easier for learners to explore courses and track their progress
The improved visual hierarchy and simplified layout helped users find key information faster, reducing confusion and effort
Enhancing the onboarding experience and structuring the course flow led to higher learner engagement and smoother navigation across both web and mobile platforms.
35%
Improved onboarding process
25%
Increase in user retention
84%
Increase in time spent on website
Process
Research & Analysis: Conducted user research to understand how doctors and nurses interact with learning platforms. Collected feedback to identify pain points in navigation, course access, and overall usability.
Information Architecture: Organized course content and dashboard structure to create a logical flow, making it easier for users to find courses, track progress, and access certificates.
Wireframing & Prototyping: Created low and high-fidelity wireframes in Figma to visualize layouts and interactions. Built interactive prototypes to test learning flows and improve clarity before final design.
Usability Testing: Tested the redesigned screens with users to observe navigation behavior and gather feedback. Refined layouts and interactions based on insights to enhance overall experience.
Visual Design & Style Guide: Designed clean, consistent, and responsive interfaces using a soft color palette and clear typography. Developed a mini style guide to maintain consistency across screens and future updates.
Conclusion
The website redesign successfully addressed the usability issues, resulting in a more intuitive and user-friendly experience. The improved UX/UI design led to increased user adoption, engagement, and satisfaction, demonstrating the value of a well-designed format for Doctor's and Nurses.
